Office Health Australia (“Office Health”) is committed to providing quality goods and services to you and this policy outlines our ongoing obligations to you in respect of how we manage your personal information.
We have adopted the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) (the Privacy Act). The NPPs govern the way in which we collect, use, disclose, store, secure and dispose of your personal information.
A copy of the Australian Privacy Principles may be obtained from the website of The Office of the Australian Information Commissioner at https://www.oaic.gov.au/.
Office Health is committed to being your trusted ally in your pursuit of health and well-being in the workplace. Behind the content on our website is a compassionate team of professionals who genuinely care about the health of small and medium business workers. By visiting and interacting with our websites and social media pages, we’ll ask you to share certain information with us, as detailed below. We may use some of the information you share with us to serve you relevant advertising.
- the types of information collected by Office Health and its partners through the services and the purposes for which we use it
- how Office Health collects, stores, and shares your information
- your rights with respect to such information collection.
Personal information: “Personal information” is information that can be used either directly or indirectly to identify an individual (you). Examples include name, email address, physical address, IP address, mobile ad id, and your interactions with our website that are connected to other identifying information such as name, email address, physical address, IP address.
WHAT KINDS OF INFORMATION DO WE COLLECT
We receive information from or about you depending on the nature of your interaction with our services. Depending on your use of the services, information collected may include: name, email address, physical address, birth date, gender and browser or device information. The information collected by different activities is described below:
- Registering/Signing up in the services: In visiting or using the Services, we may collect your name, email address, physical address, birth date, gender and browser or device information when you choose to sign up for an account or our newsletters.
- Transactions with the services: When you submit an opinion or comment through the Services, contact us, or register for more information regarding a product or services you will be asked to enter information about yourself in order to respond to you or to complete your requested transaction.
- Emails and using the Websites: We store details of your visits to the Websites (such as pages visited, browser details, your IP address) and your interactions with any emails that we send to you. This information may include Internet protocol (IP) addresses, browser type, Internet service provider (ISP), referring/exit pages, the files viewed on our site (e.g., HTML pages, graphics, etc.), operating system, date/time stamp, and/or clickstream data to analyse trends in the aggregate and administer the site.
- Promotions: From time to time, Office Health may offer promotions on the Services. Such promotions may ask for your name and contact information in order to register you for the promotion.
- Social media and Sharing: If you share an article, or post a comment or other content with a friend/contact, we will collect your friend’s/contact’s name. This information may be used for retargeting ads or combined with other data to present aggregated campaign insights. Occasionally comments themselves may be anonymised and used in marketing materials.
- Device information: We may collect information from or about the computers, phones, or other devices where you access our Services, depending on the permissions you’ve granted. We may associate the information we collect from your different devices, which helps us provide consistent Services across your devices. This information may include: attributes such as the operating system, hardware version, device settings, file and software names and types, battery and signal strength, and device identifiers; device locations, including specific geographic locations, such as through GPS, Bluetooth, or WiFi signals; connection information such as the name of your mobile operator or ISP, browser type, language and time zone, mobile phone number, mobile ad id, and IP address.
- Other Sources: We may receive information about you and your activities on and off the Services from third-party partners, such as information from a partner when we jointly offer services or from an advertiser about your experiences or interactions with them. We may add this information to the information we have already collected from you in order to improve the products and services we provide.
COOKIES AND TRACKING TECHNOLOGIES
We use session Cookies that expire at the end of a browser session (from when a user opens the browser window to when they exit the browser) and persistent Cookies which remain on your hard drive until you erase them or they expire. How long a persistent Cookie remains on your browser depends on how long the visited website has programmed the Cookie to last or they can be stored for longer.
To the extent permitted by applicable law and with your consent, we may permit third parties to collect user personal information over time or across third-party websites, and we may permit third parties to gather personal information passively on our websites for behavioral advertising purposes, examples include:
Re-targeting: In order to provide you with a more customised web experience and to present you with information that may be of interest to you, our advertising partners may seek to use their observed behavior on the Websites to deliver targeted ads when you are on other websites.
Analytic software may record information such as how often you use our Service, the events that occur within the interaction, aggregated usage, performance data, and where the Service was downloaded from. We do not link the information we store within the analytics software to any personally identifiable information you submit.
We collect the data related to the Facebook comment you post, only from your consent that you grant before posting Facebook comment at our website. This data includes your Facebook account name, unique Facebook account identifier, unique identifier associated to the posted Facebook comment, unique open graph object identifier of the webpage at which you posted the comment, unique identifier associated to the parent comment if you reply to an existing comment. This data is used to show recent Facebook comments made all over our website. You can revoke this consent at any time by sending us an email. We send the Facebook comment you post, to page/post author and/or website administrator via automated email, only from your consent that you grant before posting Facebook comment at our website. This data includes just the Facebook comment posted by you.
HOW DO WE USE YOUR INFORMATION?
- We use your information: (1) with your consent for the reasons that you provide such information, and (2) for the purposes outlined below:
To provide and enhance the Services: We may use the information we have to deliver and enhance our services, including to personalise features and content and make suggestions for you on our Services.
- Transactions: We use your personal information to process any transactions, send you confirmations, to respond to your requests, and for any related communications.
- Retargeting: We may use your information to allow us or third parties to deliver ads based on your interests on our sites, affiliated sites or third party sites.
- Marketing: We use the information we have to improve our advertising systems so we can show you relevant ads and measure the effectiveness and reach of ads and services. We may use your Personal Information for other marketing and market research purposes to learn more about our users. We will only contact you for direct marketing purposes in accordance with applicable laws. You may opt-out of our use of your personal information for marketing, market research, or direct marketing purposes at any time by contacting us at email@example.com.
- Analytics: We may store details of your visits to our Websites and your electronic interactions with any emails that we send to you (“Usage Data”) under a pseudonym (i.e. not under your name but under an ID number), including the pages you visited and services you used. We use such Usage Data to help us learn more about our users’ preferences, to be able to tailor our Websites according to your interests and preferences, to help us address problems with and improve our site design, products and services, to analyse trends and statistics and to present content in the clearest and most friendly manner for you.
- Communicate with you: We use your information to send you marketing communications, communicate with you about our Services and let you know about changes to our policies. We also use your information to respond to you when you contact us.
- Other reasons: We may use and collect personal information for any purpose associated with or related to the above purposes.
HOW AND WHEN DO WE SHARE OR DISCLOSE YOUR INFORMATION?
- To enhance our services: We may share your information with third parties who provide services on our behalf to help with our business activities such as ad technology providers, email service providers, data analysers and business intelligence providers for the purpose of enhancing our products and services. These companies are authorised to use your personal information only as necessary to provide these services to us.
- Third party marketing: We may provide advertisers with reports about the kinds of people seeing their ads and how their ads are performing, but we don’t share information that personally identifies you (information such as your name or email address that by itself can be used to contact you or identifies who you are) unless you give us permission.
- Third Party Services: When you interact with a third-party advertiser in our Services, the content creator or advertiser can receive information you share with them, as well as the information needed to complete the transaction, including medical information and contact details.
- Online Marketing: As described above, we may use, and when appropriate, disclose your personal information for marketing and market research purposes to learn more about our users and offer and improve our Services. We will only contact you for direct marketing purposes in accordance with applicable laws. You may opt-out of our use of your personal information for marketing, market research, or direct marketing purposes at any time.
Upon request, Office Health will provide you with information about whether we hold, or process on behalf of a third party, any of your personal information. To request this information please contact us by emailing firstname.lastname@example.org. When you make a request, we may ask you for information in order to verify your request, including your email address and name that may have been provided to us.
You may also access, correct, or request deletion of your personal information by contacting us through the above options. We will respond to these requests within a reasonable timeframe.
Subject to applicable law, we may retain your information for as long as your account is active or as needed to provide you services, comply with our legal obligations, resolve disputes and enforce our agreements. We may not remove your Personal Information when there is a legal storage requirement, such as accounting rules or when there are other legal grounds to keep the data, such as an ongoing contractual relationship.
You may sign-up to receive newsletters or other communications from us. If you would like to discontinue receiving this information, you may update your email preferences by using the “Unsubscribe” link found in emails we send to you.
The security of your personal information is important to us. We follow generally accepted standards to protect the personal information submitted to us, both during transmission and once it is received, and take various precautions to protect information from loss and misuse. If you have any questions about the security of your personal information, you can contact us at email@example.com