Frequently asked questions
We're here to help in any way we can, email firstname.lastname@example.org and well get back to you within 24 hours.
Shipping, Returns and Delivery
We deliver Australia-wide, however we currently do not ship to PO Boxes. Please contact us if you have any concerns about shipping.
All Office Essentials orders include free shipping Australia-wide! All other products have a flat-rate of $10.95 Australia-wide.
Once your order is shipped we will send you an email with your tracking number.
We try to send your order soon after you place it, which may limit our ability to change items in your order or cancel a shipment. If you are on a subscription, you can change the timing of your shipments on your Account page. For all other orders, please email email@example.com if you have any issues and we'll do our best to resolve them.
The best way to do this is to insert your own billing and payment information, along with the shipping address of the lucky person you're gifting the item to.
You can update your billing information anytime. Please login to your account to update your account details such as billing or credit card information.
The subscriptions option is currently available on our Office Essentials. When you choose to subscribe, you can save up to 10% off your order! You can subscribe by selecting an Office Essentials, personalising your order and selecting a subscription frequency. We will send you an email to discuss when you want to receive your monthly deliveries.
When you subscribe, you can save up to 10% off your order!
You will be charged for your subscription once your replenishment order ships. You will be sent an email when your subscription order is about to be processed and another when your order ships.
You can change or cancel anytime by visiting your account page.